Managed SMS Relay
Portal-tracked texting, AI triage, and staff escalation for small businesses.
Intro managed SMS relay for low-volume small-business intake.
- Portal-tracked inbound and outbound SMS
- AI-assisted triage for one approved workflow
- Staff escalation alerts
- Monthly message ledger summary
- Up to 300 SMS segments per month
Usage overages and carrier/RCS fees may apply. Service activation requires A-Tech review and messaging compliance setup.
- Includes
Managed SMS relay for active service businesses.
- Portal-tracked inbound and outbound SMS
- AI-assisted triage for up to two approved workflows
- Website/form/support-system handoff where configured
- Staff escalation alerts
- Monthly billing ledger export
- Up to 1,000 SMS segments per month
Usage overages and carrier/RCS fees may apply. Service activation requires A-Tech review and messaging compliance setup.
- Includes
Managed SMS relay for teams using texting as an operations channel.
- Portal-tracked inbound and outbound SMS
- Advanced AI routing for approved workflows
- Multiple staff escalation paths
- Custom monthly reporting
- Quarterly workflow tuning
- Up to 3,000 SMS segments per month
Usage overages and carrier/RCS fees may apply. Service activation requires A-Tech review and messaging compliance setup.
- Includes
