SMS Relay is A-Tech’s managed business texting and lead-routing service. It can help route website leads, customer texts, quote requests,...
A-Tech Help Center
Find help with hosting, domains, DNS, SMS Relay, website care, reporting, automation, billing, and support.
Search Support Articles
Search for common answers first. Existing customer issue? Submit a ticket so it can be tracked.
Support Categories
Human-reviewed automation, approval points, workflow monitoring, and failure handling.
Domain & DNS Management 3 articlesDomain registration, transfers, DNS records, Cloudflare, Route 53, and email authentication basics.
Getting Started 4 articlesClient portal, billing, support tickets, and basic support request guidance.
Managed WordPress Hosting 3 articlesHelp with A-Tech managed WordPress hosting, SSL, backups, and website availability.
SEO Cleanup & Local SEO 2 articlesSEO cleanup, local SEO maintenance, ranking expectations, and practical search improvements.
SMS Relay 3 articlesBusiness texting, mobile alerts, website lead routing, and after-hours escalation basics.
Website Care + Content 3 articlesWebsite updates, content requests, approval workflows, product picks, and monthly care scope.
Website Reporting 2 articlesMonthly website reports, analytics, WooCommerce revenue, form activity, and recommendations.
Popular Articles
You can access the A-Tech client portal from the Client Login link on the A-Tech website. The portal is used for viewing services, invoices,...
Use the Submit a Ticket link when you need help with an active A-Tech service. Support tickets are better than scattered emails for service issues...
A good support request explains what you expected to happen, what actually happened, when the issue started, and which website, page, form,...
Invoices are generated through the A-Tech client portal. Customers can log in to view invoices, payment status, active services, domains, and...